Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been used, worn, washed, or are not in original brand new condition.

Please contact our customer care team via info@scarceco.com.au with your name and order number before you return your item to following address:

SCARCE & CO
Returns Department
Po Box 1233
Kensington Gardens
SA 5066
Australia 

Australia Returns

Ensure your return is well packaged, and meets all the conditions outlined at the bottom of this page.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Packages returned to us within Australia may take up to 5 working days to arrive back to us. Please be patient or if you require your exchange/refund in a hurry, consider sending via express delivery.

International Returns

Ensure your return is well packaged, and meets all the conditions outlined below.

Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Packages returned to us outside Australia may vary, depending on where you live and which postal service you using. Please be patient or if you require your exchange/refund in a hurry, consider sending via express delivery.

Returns Terms and Guidelines

All returned items must be unused, unworn, unwashed, complete with original tags, boxes, casing and/or packaging etc.

We are not responsible for the return shipping costs of the items.

All Items must be in original, brand new condition.

Please make sure all returned items are well packaged, so as not to be damaged in the post.

If returning any product to us, please ensure the original box or packaging is protected with an outer packaging layer. The original box or packaging is part of the product, therefore any damage may result in the return being refused.

Please make sure all return packages are sent with a trackable, signature, insured service.

We cannot take responsibility for items damaged or lost in the return transit.

If returning an item from outside of Australia, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. SCARCE & CO is NOT responsible for any return custom charges made.

Please make sure contact us before return your goods - if not may result in your return not being processed.

Please refer to our Terms and Conditions for further information on returns.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been used, worn, washed, or are not in original brand new condition.

Please contact our customer care team via info@scarceco.com.au with your name and order number before you return your item to following address:

SCARCE & CO
Returns Department
Po Box 1233
Kensington Gardens
SA 5066
Australia 

Australia Returns

Ensure your return is well packaged, and meets all the conditions outlined at the bottom of this page.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Packages returned to us within Australia may take up to 5 working days to arrive back to us. Please be patient or if you require your exchange/refund in a hurry, consider sending via express delivery.

International Returns

Ensure your return is well packaged, and meets all the conditions outlined below.

Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Packages returned to us outside Australia may vary, depending on where you live and which postal service you using. Please be patient or if you require your exchange/refund in a hurry, consider sending via express delivery.

Returns Terms and Guidelines

All returned items must be unused, unworn, unwashed, complete with original tags, boxes, casing and/or packaging etc.

We are not responsible for the return shipping costs of the items.

All Items must be in original, brand new condition.

Please make sure all returned items are well packaged, so as not to be damaged in the post.

If returning any product to us, please ensure the original box or packaging is protected with an outer packaging layer. The original box or packaging is part of the product, therefore any damage may result in the return being refused.

Please make sure all return packages are sent with a trackable, signature, insured service.

We cannot take responsibility for items damaged or lost in the return transit.

If returning an item from outside of Australia, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. SCARCE & CO is NOT responsible for any return custom charges made.

Please make sure contact us before return your goods - if not may result in your return not being processed.

Please refer to our Terms and Conditions for further information on returns.