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Free Australia Standard Delivery*
Free AU Standard Delivery*

SHIPPING

 

CURRENT DELIVERY DELAYS:

Australia Post has advised they are currently experiencing delivery delays due to the COVID-19 outbreak & high volume of parcels in their network. Australia Post will also continue to offer a contactless delivery solution where their driver or postie will stand back from the door and not require signature on delivery. More information can be found on the Australia Post website.

We apologise for any inconvenience these temporary measures may cause.

AUSTRALIA SHIPPING OPTIONS:

Due to delays within the Australia Post network, the current standard delivery times are as follows:

  • Australia Post Standard Postage (FREE)
    Estimated 3 to 10 business days to all metro cities. Regional & remote areas may take longer.
  • Australia Post Express Postage 
    Estimated 2 to 5 business days to all metro cities. Regional & remote areas may take longer.

This delivery time frame is used as a general guideline only. Delivery times may vary, particularly during public holiday or peak periods.

ADDITIONAL AUSTRALIA SHIPPING INFO

  • Order dispatched within 1-2 business day.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • Australia Post online tracking available via auspost.com.au
  • All Australian orders must be signed for upon delivery. (Temporarily no  signature required on delivery due to COVID-19.)

INTERNATIONAL SHIPPING OPTIONS:

Due to delays, flight cancellations and/or border closures within the Australia Post network, currently most of the International postage has been temporarily cancelled or unavailable. We apologise for any inconvenience this may cause.

  • Australia Post Standard International Postage 
    Estimated 29 to 59 business days. 
  • Australia Post EMS Express International Postage 
    Estimated 19 to 39 business days. 

This delivery time frame is used as a general guideline only. Delivery times may vary, particularly during public holiday or peak periods.

ADDITIONAL INTERNATIONAL SHIPPING INFO

  • Order dispatched within 1-2 business day.
  • All International shipments are Delivery Duty Unpaid.
  • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
  • Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
  • The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
  • Please note - we cannot undervalue orders, or mark them as a sample or gift.
  • All orders are shipped from our dispatch center via Australia Post.
    Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
  • Online tracking available via auspost.com.au for the AusPost Standard or EMS Express International Post service.