SHIPPING

🚨 Important Notice for US Customers

Australia Post has temporarily suspended parcel deliveries to the United States due to recent changes ahead of new US import tariffs.

• Orders from US customers may face delays or temporary suspension in shipping.
• We will update this page as soon as services resume.
• If you place an order during this time, we’ll contact you to discuss alternative options.

Thank you for your understanding.

AUSTRALIA SHIPPING OPTIONS:

• Australia Post Standard Postage (FREE)
  Estimated 3 to 5 business days to all metro cities. Regional & remote areas may take longer.
• Australia Post Express Postage (FREE for selected items only or orders over $150+)
  Estimated 1 to 3 business days to all metro cities. Regional & remote areas may take longer.

This delivery time frame is used as a general guideline only. Delivery times may vary, particularly during public holiday or peak periods.

ADDITIONAL AUSTRALIA SHIPPING INFO

• Order dispatched within 1-2 business day.
• Tracking advice will be sent to your email once your order has been dispatched.
• Australia Post online tracking available via auspost.com.au
• All Australian orders must be signed for upon delivery.

INTERNATIONAL SHIPPING OPTIONS:

• Australia Post Standard International Postage 
  Estimated 19 to 29 business days.
• Australia Post EMS Express International Postage 
  Estimated 11 to 19 business days.

This delivery time frame is used as a general guideline only. Delivery times may vary, particularly during public holiday or peak periods.

Canada Delivery: Due to ongoing union strike action, Canada Post has advised all countries to temporarily stop sending all items to Canada. As a result, all services to and from Canada are temporarily suspended.

ADDITIONAL INTERNATIONAL SHIPPING INFO

• Order dispatched within 1-2 business day.
• All International shipments are Delivery Duty Unpaid.
• ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
• Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
• The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
• Please note - we cannot undervalue orders, or mark them as a sample or gift.
• All orders are shipped from our dispatch center via Australia Post.
  Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
• Online tracking available via auspost.com.au for the Australia Post Standard or EMS Express International Post service.